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1. I've inserted a test strip, but the meter doesn't turn on. |
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It may be because you failed to completely insert the test strip. Insert the strip completely. Check that the battery is inserted with the +ve side facing up. Replace the battery. |
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2. I've put in the blood sample, but the meter doesn't work. |
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Check whether the confirmation window on the strip is full. If it isn't, an ¡°Er4¡± message will appear. Insert a fresh strip and redo the test to get an accurate result. |
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3. The test result comes out too high or too low. |
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Please check whether the code number on the strip bottle is the same as the number on the screen. Use the meter at a room temperature of 10~40¡É after 30 minutes. If the strip is out of the bottle for a long time, it might affect to the test result.
Make sure that the bottle cap is closed tightly. If you still get incorrect test results even after following all the instructions, please consult a healthcare professional.
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4. When and how should I use the check strip? |
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Use the check strip if the meter falls or gets hit causing inaccurate test result to appear. If the test result is between 90~100mg/dL (5.0~5.5mmol/L), the meter is ok. |
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5. What does it mean if the ¡°Lo¡± icon appears on the screen? |
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It means that your blood glucose level is lower than 20mg/dL (1.11 mmol/L), and you have extreme hypoglycemia. If you get repeated ¡°Lo¡± results, consult a healthcare professional. |
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6. What does it mean if the ¡°Hi¡± icon appears on the screen? |
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It means that your blood glucose level is higher than 600mg/dL (33.3 mmol/L) and you have extreme hyperglycemia. If you get repeated ¡°Hi¡± results, consult a healthcare professional.
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7. How long is the battery life? |
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It can last for 1,000 tests. |
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8. What does it mean when my meter displays a battery symbol? |
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The batteries are running low. You have enough power left for about 50 tests, but you should replace the batteries as soon as possible. |
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9. What is the required sample blood volume for CareSens II? |
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The minimum required volume is 0.5§¡. |
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10. What is the testing time for CareSens II? |
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5 seconds. |
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11. What is the operation range? |
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20~600mg/dL (1.11 ~ 33.3 mmol/L) |
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12. What is the feasible % range of hematocrit? |
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20~60% |
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13. What is the temperature range for testing? |
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10~40¡É |
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14. What is the humidity range for testing? |
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10~90% |
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15. What does it mean when an ¡°Er1¡± message appears? |
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You have inserted a strip that has been used already. Insert a fresh strip. |
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16. What does it mean when an ¡°Er2¡± message appears? |
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You applied the blood sample to the strip before the symbol for inserting blood appeared. Repeat the test with a new strip. |
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17. What does it mean when an ¡°Er3¡± message appears? |
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The temperature of the system is not within the recommended range.
Take the system someplace where the temperature is within operating range (10~40¡É) and repeat the test after 30 minutes. |
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18. What does it mean when an ¡°Er4¡± message appears? |
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The blood sample did not fill the confirmation window of the test strip, during measurement, because of abnormally high viscosity or insufficient volume.
Repeat the test with a new test strip and adequate blood sample. |
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